CORRESPONDENCE AND E-MAIL IN YOUR OFFICIAL CAPACITY - 28 May 2014

Effective correspondence (including e-mail) does not only reflect positively on yourself, but also creates a professional image of the company you represent. Ineffective correspondence, on the other hand, influences productivity in the working environment, and can also portray a negative image of your company to clients. If you are involved in the production and distribution of your company's correspondence, you are probably aware of the implications of this aspect of business communication.

The Stellenbosch University Language Centre will be presenting a workshop on 28 May 2014 during which we will introduce strategies that ensure high-quality correspondence documents. The following topics will be discussed, among others:

• Correspondence as an integral part of effective business communication
• Effective writing strategies for correspondence
• The differences between correspondence via paper and e-mail
• The influence of e-mail on the working environment
• The influence of correspondence on business relations
   
  The workshop is aimed at employees in the public and private sector that have to correspond in their official capacity. 
  
  The closing date for entries is 21 May 2014. Although the workshop will be presented in English, the Language Centre follows a language-friendly approach and participants are welcome to communicate in Afrikaans.
  
   
  
  Only 20 people can be accommodated in this workshop. Visit our web site (www.sun.ac.za/taalsentrum/EVD) for complete details, or contact Audrey Poole as soon as possible at 021 808 2167 or taalsentrum@sun.ac.za.
  
   
  
  Please take note: The short courses of the Language Centre are accredited by Stellenbosch University through mechanisms for quality control approved by the HEQC, and comply with SAQA legislation and requirements.